Shipping policy
Effective Date: [08/05/2025]
At Wismick Creations, we’re committed to delivering your sneakers quickly and safely. This Shipping Policy explains how your order will be processed, shipped, and delivered.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- After processing, your order will be shipped, and you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery times vary depending on your location:
- USA & Canada: 7–15 business days
- Europe: 10–20 business days
- Caribbean & Latin America: 10–25 business days
- Other Countries: 12–30 business days
Please note that these are estimated timeframes. Shipping delays may occur due to customs, weather, or carrier issues.
3. Shipping Rates
- Shipping rates are calculated at checkout based on your location and order weight.
- We may offer free shipping promotions — stay tuned to our announcements or homepage.
4. Tracking Your Order
Once your order ships, we’ll send you an email with a tracking number so you can follow your delivery in real time.
5. Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout.
Wismick Creations is not responsible for packages lost or delayed due to incorrect or incomplete addresses.
If you notice a mistake, contact us as soon as possible at:
📧 Email: petitfrerewismick87@gmail.com
📞 Phone: (786) 298-1074
6. Lost or Stolen Packages
Wismick Creations is not responsible for lost or stolen packages confirmed as delivered by the carrier.
Please contact the shipping carrier to file a claim if this happens.
7. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes based on your country’s regulations.
These charges are not included in the shipping price and are the customer’s responsibility.
8. Need Help?
If you have questions about shipping, delivery times, or tracking, feel free to reach out:
📧 Email: petitfrerewismick87@gmail.com
📞 Phone: (786) 298-1074